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Privacy Policy

Effective date: February 20, 2025

Helmsman Crystal Co., Ltd ("us", "we", or "our") operates the https://helmsmancrystal.com website (the "Service"). This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service, and the choices you have associated with that data. By using the Service, you agree to the collection and use of information in accordance with this policy.

Unless otherwise defined in this Privacy Policy, terms used here have the same meanings as in our Terms and Conditions.

Definitions

  • Service: The https://helmsmancrystal.com website operated by Helmsman Crystal Co., Ltd.

  • Personal Data: Data about a living individual who can be identified from those data (or from other information either in our possession or likely to come into our possession).

  • Usage Data: Data collected automatically through the Service or from the Service infrastructure itself (e.g., page visit duration).

  • Cookies: Small files stored on your device (computer or mobile device).

  • Data Controller: The person who determines the purposes and manner in which personal data is processed.

  • Data Processors (or Service Providers): Entities that process data on behalf of the Data Controller.

  • Data Subject (or User): Any individual using our Service and subject to their Personal Data.

Information Collection and Use

We collect several types of information to provide and improve our Service:

  • Personal Data: We may ask for details such as email address, name, phone number, address, and cookies/usage data.

  • Usage Data: Includes information on how the Service is accessed and used, such as your IP address, browser type, and pages visited.

  • Cookies: We use cookies to track activity and improve our Service. You can disable cookies in your browser settings but some Service features may not work without them.

Use of Data

Helmsman Crystal Co., Ltd uses the collected data for several purposes:

  • To provide and maintain our Service

  • To notify you of Service changes

  • To allow participation in interactive features

  • To offer customer support

  • To analyze and improve our Service

  • To provide promotional content (you can opt-out anytime)

Geolocation

We may use geolocation data to identify your physical location through usage data (e.g., IP address) to ensure Service functionality.

Legal Basis for Processing Personal Data (GDPR)

If you're from the European Economic Area (EEA), our legal basis for processing your personal data depends on the context in which it's collected:

  • We need to perform a contract with you

  • You have given us permission

  • Processing is in our legitimate interest

Retention of Data

We will retain your Personal Data only as long as necessary for the purposes outlined in this Privacy Policy, and as required to comply with legal obligations.

Transfer of Data

Your information, including Personal Data, may be transferred to, and maintained on, servers located outside your country of residence. By submitting your information, you consent to this transfer.

Disclosure of Data

We may disclose your Personal Data:

  • To comply with legal obligations

  • To protect Helmsman Crystal Co., Ltd’s rights

  • To ensure safety and prevent fraud

Security of Data

We use appropriate technical measures to protect your data from unauthorized access, loss, or damage.

Your Data Protection Rights (GDPR)

If you're an EEA resident, you have the right to:

  • Access, update, or delete your Personal Data

  • Rectify inaccurate data

  • Object or restrict processing

  • Request data portability

For any data rights requests, please contact us.

Service Providers

We may employ third-party companies and individuals to facilitate our Service. These third parties are obligated not to disclose or use your data for any other purpose.

Analytics

We may use third-party services, like Google Analytics, to monitor and analyze Service usage. For more info, please visit Google Privacy & Terms.

Behavioral Remarketing

We use remarketing services like Google Ads, Facebook, and Bing Ads to advertise after you've visited our Service. For more information, refer to their privacy policies.

Payments

For paid products/services, we use third-party payment processors (e.g., Shopify, PayPal). We do not store your payment details, and all payment processing is governed by their Privacy Policies.

Links to Other Sites

Our Service may contain links to other websites. We are not responsible for their privacy policies or content. Please review their privacy policies.

Children's Privacy

Our Service does not target or knowingly collect information from children under 18. If we become aware that we have collected such data, we will remove it.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of changes by posting the new policy and updating the "effective date."

Contact Us

If you have any questions about this Privacy Policy, please contact us:

This Privacy Policy is governed by the laws of China.

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